Who we are
We aim to deliver high‑quality, reliable services that meet the needs of our clients while generating a strong and sustainable return for the Council. As a commercially driven organisation, we balance public value with financial performance - ensuring our work supports long‑term investment in local services and communities. Operating in an innovative and entrepreneurial way, we actively explore new opportunities for development, growth, and expansion across all areas of our business. By continually improving how we work, adopting new approaches, and responding to changing needs, we ensure Amphora remains resilient, forward‑thinking, and well positioned to deliver lasting impact.
Why work with us
At Amphora, we bring people, services, and communities together through trusted digital platforms, responsive support services, and meaningful events. Across Connect, Helpline, and Events, our work ensures Colchester remains informed, supported, and connected—today and into the future.
What we do
We combine strong commercial expertise with public sector values to deliver practical, people‑first solutions. From powering digital connections through Amphora Connect, to coordinating complex citywide programmes and events, we work as a trusted delivery partner focused on long‑term value rather than short‑term gain.
Our work strengthens Colchester’s economy and supports long‑term community development by enabling local organisations, services, and residents to stay connected and engaged. Through Amphora Events, we create opportunities for collaboration and growth, while Amphora Connect helps businesses, partners, and communities reach the people who matter most.
We provide sustainable, scalable services designed to grow with the needs of our city. Whether it’s expanding digital reach through Amphora Connect, adapting Amphora Helpline 24/7 services to meet changing demand, or evolving our events programme, our platforms are built for resilience, flexibility, and long‑term impact.
Every project we undertake is designed to enhance lives, support wellbeing, and strengthen communities. Through Helpline 24/7, we ensure residents can access timely, compassionate support. Through Amphora Events and Amphora Connect, we foster inclusion, engagement, and a stronger sense of belonging across Colchester.
Meet the team
Simon Coward
Managing Director
Simon has a background in driving economic growth by accelerating innovation, supporting start-ups and scale-ups, and applying research and technology for business success.
Alistair Wilson
Senior Commercial Manager
A results-driven business leader, Alistair has a strong track record in revenue growth, customer satisfaction, and team performance, excelling in cost efficiency, and operational excellence.
Louise Biggins
Finance Manager
Louise is responsible for managing financial operations, reporting and budgeting across the organisation. With a clear, analytical approach, she ensures financial accuracy, transparency and compliance at every level. Louise plays a key role in supporting strategic planning and decision-making, helping to keep the organisation financially strong, efficient, and well-prepared for future growth.
Steven Eke
Business Development Manager – Amphora Connect
Steven leads on building strong relationships with businesses, community partners, and key stakeholders to grow Colchester Fibre’s customer base. Focused on delivering future-ready connectivity across the city, he identifies new opportunities, supports local organisations, and drives awareness of the benefits of full fibre broadband. Steven is committed to helping Colchester thrive as a modern, digitally connected city.
James Young
Operations Manager - Colchester Events
James is responsible for the seamless delivery of events across Colchester’s venues and outdoor spaces. From large-scale concerts to community celebrations, he oversees the planning, logistics and on-the-ground coordination that bring each event to life. Known for his practical approach and attention to detail, James ensures every event runs safely, smoothly and successfully for organisers, performers and audiences alike.
Nicola Cable
Helpline 24/7 & CCTV Service Manager
Nicola is responsible for ensuring a positive and supportive experience for all Helpline users, from initial enquiries through to daily service delivery. She manages customer relationships, monitors service performance, and helps lead community engagement. Nicola brings a strong sense of compassion and clarity to her role, ensuring customers feel confident and connected every step of the way.
Helen Wigley
Helpline 24/7 & CCTV Service Manager
Helen plays a key role in overseeing the delivery of Helpline’s 24/7 response service, ensuring customers receive prompt, dependable support at all times. With a focus on quality, safety and team coordination, she works closely with responders and call handlers to maintain a smooth, responsive service. Helen is committed to making sure every customer feels secure, reassured, and well cared for.
